Welcome to Pet-n-Vet, operated by One Trading World LLC. By accessing or using our website (www.grandwhiskers.com) and purchasing products from us, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or engaging in transactions with us. If you do not agree with these terms, please do not use our website or services.
1. General Terms
By using our website and services, you confirm that you are at least 18 years of age or have legal parental or guardian consent. You agree to use our website in compliance with all applicable local, state, and international laws and regulations.
We reserve the right to modify these terms at any time without prior notice. It is your responsibility to review this page periodically for updates. Your continued use of our website after any changes to these terms constitutes your acceptance of those changes.
2. Product Availability and Pricing
All products displayed on our website are subject to availability. We strive to ensure that the information provided on our website, including product descriptions and pricing, is accurate and up to date. However, errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed for the incorrectly priced product.
We also reserve the right to make changes to our product offerings, prices, promotions, and shipping rates without prior notice. Pricing on our website is shown in AED (UAE Dirham) or as applicable based on the region of purchase.
3. Orders and Payment
When placing an order with Pet-n-Vet, you agree to provide accurate and complete information, including billing and shipping details. We reserve the right to refuse or cancel orders for any reason, including suspected fraudulent or unauthorized activity.
All payments must be made through the available payment methods listed on our website. You are responsible for providing valid payment information. If your payment is declined or cannot be processed, we will not be obligated to ship the products.
4. Shipping and Delivery
We offer shipping to the UAE and select international destinations, including GCC countries. Shipping costs and delivery times will vary depending on the shipping method selected and the destination.
While we strive to ship orders promptly, delivery times are estimates and are not guaranteed. Pet-n-Vet is not responsible for delays caused by customs, shipping carriers, or other factors beyond our control.
5. Returns and Refunds
Our Refund and Return Policy outlines the conditions under which products can be returned and refunded. Please review this policy carefully before making a purchase. We reserve the right to reject returns or exchanges that do not meet our policy requirements.
6. Intellectual Property
All content on the Pet-n-Vet website, including but not limited to text, images, logos, graphics, and product descriptions, is the property of One Trading World LLC and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.
7. User Accounts
To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately at [email protected].
8. Limitation of Liability
To the fullest extent permitted by law, Pet-n-Vet and One Trading World LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to the use of our website, services, or products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
In no event shall our liability exceed the amount paid by you for the specific product giving rise to the claim.
9. Warranties and Disclaimers
All products sold by Pet-n-Vet are provided “as is” without any warranties, express or implied. We make no representations or warranties of any kind regarding the accuracy or completeness of the product descriptions, availability, or any other content on our website.
We do not guarantee that our website will be free from errors, viruses, or other harmful components, and you agree to use the website at your own risk.
10. Governing Law
These Terms and Conditions, and any disputes arising from or relating to them, shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any legal actions related to these terms shall be brought in the courts of Dubai.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
